please contact us at info@loveamikapro.com.
our pro support team is available
Monday through Friday from 9 am to 5 pm EST.
we do our best to respond to all inquiries within 48 business hours.

yes, all rewards orders have a maximum quantity
of 6 units per same item.

no, the amika pro site is strictly for rewards redemption as part
of our Friends With Benefits+ Salon Loyalty Program
and products redeemed are not intended for resale.

for restocks, visit the product page and enter your email address
in the "notify me" field and you will receive an email
once that item is back in stock.

yes, unused points expire 12 months after the date of issuance.

yes, preselected rewards (75 and 175 point value depending on the tier) are automatically added to cart for the bimonthly reward period. if members do not place an order and claim their preselected rewards within that period, the preselected rewards points value will expire at the start of the next bimonthly period. unclaimed preselected rewards will not be available for redemption once the bimonthly period has ended.

no, rewards issued are based on the purchase totals reported by
your primary distributor and are unable to be
combined across distributors.

please reset your password by selecting
the "forgot password" link on the pro login page.
we'll send an email to the address on file that will
prompt you to reset your password.
if you're still having issues, please contact us at info@loveamikapro.com.

salons that qualify for rewards through our Friends With Benefits+
Salon Loyalty Program will automatically be added to our salon locator within two weeks of their first qualification period
inactive salons will be removed if they have no purchase history within three consecutive bi-monthly periods

members are unable to edit their email address, primary distributor, or account number through their account. to update, please reach out to info@loveamikapro.com.